Guide

Help Center

1. Network Configuration

  • Connect the Device to Your PC via USB
    – Connect the USB cable included with the RemoteViewBOX to both the device and your PC
    so that the device’s network information can be retrieved.
Connect the Device to Your PC via USB

Note: The port layout may differ on earlier RemoteViewBOX models.
Refer to the image in the link when connecting the device.

  • Connect via Serial Port
    – Launch the Chrome browser and click the [Connect Serial Port] button below.
  • Select Serial Port
    – When the serial port connection pop-up appears, select the [COM# CDC Serial] port and click the [Connect] button.

    Note: If you accidentally click [Cancel], disconnect the USB cable from the device and reconnect it.

Select Serial Port
  • Enter Network Information
    – Once the serial port is connected, the device’s network information is loaded into the network window below.
    – Check the retrieved network property information, then click the [Apply] button.
    – If you select [Manual] IP assignment, edit the property information (IP address / subnet mask / default gateway / DNS, etc.), then click the [Apply] button.
    – Clicking [Apply] opens the “RemoteViewBOX Setup Site” window, where you can register the device.

    Note: After clicking [Apply], click [Download] to save the applied RemoteViewBOX network information as a TXT file.

RemoteViewBOX Network Information

*Device IP Assignment
*Device IP Address
*Subnet Mask
*Gateway
*Preferred DNS
*Alternate DNS


*Wifi Name
*Wifi ID
*Wifi Password
Wifi auth
Wired MAC Address N/A
Wireless MAC Address N/A

If you are using a PSK (Pre-Shared Key) network that does not require a [Wifi ID],
leave the [Wifi ID] field blank and enter the remaining information.



Applying the network information you entered to the RemoteViewBOX.
This process will take about 1 minute.
Do you want to apply the network information
you entered as the network settings
for the RemoteViewBOX?
The network information you entered has been applied
to the connected RemoteViewBOX.
Click the OK button
to go to the Setup Site.
X
device connection